Shipping policy

Mindello only offers shipping to Australia

ORDER PROCESSING:

Please allow 1-2 days to process your order. Expect an email within 7 days to let you know your order is on the way!

FLAT RATE SHIPPING 

Orders are delivered within 8-16 business days using standard shipping services. The flat rate shipping fee is $8 AUD.

DOMESTIC SHIPPING RATES AND ESTIMATES:  

For calculated shipping rates: Mindello does not have calculated shipping rates at this time.

INTERNATIONAL SHIPPING:

Mindello does not offer international shipping to customers outside of Australia.

SHIPPING DELAYS:

Mindello aims to deliver your order as soon as possible (within an 8 - 16 day duration). However, due to the nature of shipping, your items could be subject to delays. Whilst every precaution is taken to ensure quick shipping, Mindello is not responsible for customs delays. If you have not received your order within the 16 day delivery duration, please contact us at info@mindello.com.au. and we will track your order. 

If you have any further questions, please don't hesitate to contact us at info@mindello.com.au